Phone: +86 15398058207
E-mail: sales@astraroll.com
Add: 1002, Unit 2, Building 6, Yandong Community, Fengcheng Eighth Road, Xi'an, Shaanxi, China
FAQs
- Do you test all your goods before delivery?
Absolutely. At AstraRoll, quality is non-negotiable. We implement a rigorous 100% Pre-Delivery Inspection (PDI) protocol...
- What quality certifications and standards do you adhere to?
AstraRoll operates under a rigorous multi-standard management system
... - How do you handle packaging for long-distance international shipping?
We employ export-grade reinforced packaging. Individual rollers and precision components undergo anti-rust treatment and...
- What are your accepted payment terms?
We typically accept T/T (Telegraphic Transfer), L/C (Letter of Credit) at sight, and Alibaba Trade Assurance. For new cu...
- Can you produce components based on technical drawings or samples?
Absolutely. We specialize in OEM and ODM services. We can produce precisely according to your technical drawings....
- What is your sample policy for new clients?
We understand the importance of technical validation. We can supply the sample if we have ready parts in stock. However,...
- Do you have experience with international projects and exports?
Yes. AstraRoll has extensive export experience, providing technical support and products to clients across Europe, South...
- Are you a trading company or a professional manufacturer?
Are you a trading company or a professional manufacturer?...